FAQ

Is Casa Sol clothing optional?
Zipolite has a long tradition of visitors who like the freedom of being without clothing. We also know that not all guests feel comfortable around nudity. Therefore, while clothing is appreciated in much of the hotel, we have the beautiful new Ocean Pool, plus private patios, gardens, and pools for guests to enjoy with or without clothing.

Do you accept children?
Guests at Casa Sol must be at least 18 years old.

Can I arrive before the check in time?
You are welcome to arrive early and make yourself comfortable and we will have your room ready as soon as possible.

Is it possible to have a late checkout?
Please check with us the day before you leave and we will do our best to accommodate your request. You are still welcome at Casa Sol after checkout time even if we need your room.

What forms of payment are accepted?
Pesos, US Dollars, Canadian Dollars, and Euros are welcome. MasterCard and Visa Credit Cards are also accepted.

Is smoking permitted?
Smoking is not permitted in rooms or interior spaces. Smoking is allowed in private patios and outside.

What if I cancel my reservation?
Deposits are non-refundable but if you cancel two weeks before your arrival date we will gladly credit your deposit to your next stay.

Can I bring the family pet?
The two house dogs, Thelma and Louise will welcome you but not your pets.

How do I get to Casa Sol from the airport?
You can either take the authorized taxis from the airport or save a little money by walking out of the airport grounds where there will be other taxis waiting.

Can I invite friends to visit Casa Sol?
Absolutely! Your friends are welcome.Just check with us if you plan to bring a lot of people. Guests are welcome until 11:00 pm.